If you have installed the Nighthawk app, then let us tell you that you have done this correctly. The Nighthawk app lets you access and manage the router settings from anywhere. But if you are reading this post, then you might be looking for a solution to fix the Nighthawk app not working issue, right?
So, what are you waiting for? Go through this 5-minute read and get a solution to fix the issue. Continue to read!
Table of Contents
Fix 1: Install the App Correctly
Firstly, check whether you have installed the correct version of the app or not. There are chances that you have not installed the correct version of the Nighthawk app as per the availability of the device, and that is giving you issues. So, to get it fixed, simply uninstall the app and then reinstall it.
Fix 2: Set Up the Device Correctly
Yes, you read it correctly! If you haven’t successfully performed Netgear Nighthawk setup, then you will never be able to get the app to run.
Fix 3: Connect Your Router to Modem
To install the app without any issue, it is important to connect your Nighthawk router and the modem via an Ethernet cable. Once the Nighthawk app gets installed, you can disconnect your router and modem.
Fix 4: Have a Fast Internet Connection
This is also one of the most effective tips to consider. Having a fast internet connection while installing the app or working with it is very important. So, you just have to contact your service provider and ask him to provide you with a better internet plan with outstanding speed.
After having a good internet speed, try to run the app again.
Fix 5: Clear Junk from the Device
If the device you are using to use the Nighthawk app doesn’t have enough space, then why will it work? So, all you have to do is delete all the unnecessary data from the device and try to use the app again.
Fix 6: Use the Correct Password
After installing the app, you need to register it with a valid password, username, email ID, or phone number. After registering, make sure to sign in with the correct password. Possibilities are that your login details are incorrect or not valid, and that is the reason behind the issue. So, log in to the app with the correct login details and make it work in minutes.
Note: The app login details are different. Do not use Netgear router login details that you have created after the Netgear Nighthawk setup.
Fix 7: Update the App
The app will not work if it has become outdated. So, check for the updates available as per the availability of the app – and if you find any, get it updated right away. As soon as you update the app, it will work smoothly without any issues.
Fix 8: Restart the Device
If the Nighthawk app is still not working for you, then the last tip you have to apply is to restart your router and the device on which you have installed the app. But, before applying this tip, ensure you disconnect your router from the modem, PC, laptop, or mobile devices. Once you’re done, power off your devices, and after some time, turn them on.
If you are using a mobile device for installing the app, make sure that its software version is up-to-date.
Bonus: While installing and using the app, we suggest you avoid using free or public hotspots. The reason is, that there might be a lot of traffic on the third-person WiFi. And, if you second that, then while installing and using the app, use your own WiFi or mobile hotspot.
Once you’re done, try to run the app again. Is it working now? Please let us know your feedback via comments.
